Jan 30, 2020
“It’s not just for new patients that we roll out the red carpet, we have to make sure every single patient has a great experience,” says Valerie Kendrick, a Business Success Coach at Productive Dentist Academy. Catch the latest episode now where we discuss:
- Why it’s important to treat every patient like royalty
- How culture plays into the patient experience
- The role of patient courage
- Giving patients the benefit of the doubt