Jan 30, 2020
“It’s not just for new patients that we roll out the red carpet, we have to make sure every single patient has a great experience,” says Valerie Kendrick, a Business Success Coach at Productive Dentist Academy. Catch the latest episode now where we discuss:
- Why it’s important to treat every patient like...
Jan 22, 2020
“When the patient comes in, we want to wow them from the first time on the phone,” says Dr. Sara Hammel Karner of Cornerstone Dentist in Southern Carolina. Dr. Sara, along with her partner Dr. Kendalyn Lutz-Craver, join us from South Carolina for a special podcast. Says co-host Regan Robertson about today’s...
Jan 14, 2020
“We have so many hats in a dental practice – we’re accountants, we’re CEOs, we’re dentists, we’re friends; there’s so many roles we play and the roles change by the minute,” says Dr. Tanya DeSanto as we continue our discussion about the importance of listening. Join us for more of Dr. DeSanto's thoughts...
Jan 8, 2020
“So much about being a leader in a dental office comes down to listening,” says Dr. Tanya DeSanto. “If you look at CEOs and business owners, everyone has a vision for their organization, and they are striving for excellence. You just have to learn how to listen to your team members.” Today we have the very great...