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Everyday Practices Podcast


Jan 30, 2020

“It’s not just for new patients that we roll out the red carpet, we have to make sure every single patient has a great experience,” says Valerie Kendrick, a Business Success Coach at Productive Dentist Academy. Catch the latest episode now where we discuss:

  • Why it’s important to treat every patient like royalty
  • How culture plays into the patient experience
  • The role of patient courage
  • Giving patients the benefit of the doubt